All systems are operational

Past Incidents

1st January 2020

SureDone Primary Application Error with Bulk Import/Export Results List

We are aware of an issue with the bulk import and export results list where customers will receive an error message upon initiating a bulk import or export. Please be aware that the imports and exports ARE running, however the results will not show up in your dashboard. You WILL receive an email to your primary account email address with a link to the results file once it is complete. We have determined the cause of the error but will not be able to push the fix until approximately 12:00GMT Jan 3rd.

31st December 2019

No incidents reported

30th December 2019

No incidents reported

29th December 2019

No incidents reported

28th December 2019

No incidents reported

27th December 2019

No incidents reported

26th December 2019

No incidents reported