tag:status.suredone.com,2005:/history suredone Status - Incident history 2026-07-01T16:46:01.679+00:00 suredone tag:status.suredone.com,2005:Incident/cmr2b4qji00821bny5jkvqvay 2026-07-01T16:46:01.679+00:00 2026-07-01T16:46:01.679+00:00 Intermittent Page Loading Issues Type: Incident

Duration: 2 hours and 2 minutes

Affected Components: SureDone Web App

Jul 1, 16:46:01 GMT+0
Investigating - Our team is aware of a current intermittent issue causing slow page load times and timeouts. We are currently investigating this incident..

Jul 1, 18:47:33 GMT+0
Resolved - This incident has been resolved. Our team will continue to monitor performance. Report any new issues to our support team..

]]> tag:status.suredone.com,2005:Incident/cmpvn95dj00j1qnatfb2sznmq 2026-06-01T18:00:00.000+00:00 2026-06-01T23:00:00.000+00:00 Pages slow to load or time out Type: Incident

Duration: 5 hours

Affected Components: SureDone Web App, External Channels and Marketplaces

Jun 1, 23:00:00 GMT+0
Resolved - This incident has been resolved..

Jun 1, 18:00:00 GMT+0
Investigating - Our team is investigating an issue impacting some users resulting in various pages in the SureDone Web App being slow to load or timing out when loading. .

Jun 1, 21:16:40 GMT+0
Identified - Our team has identified the likely source of the issue and is continuing to confirm and address..

Jun 1, 22:27:52 GMT+0
Monitoring - We are monitoring the performance after implementing a fix. .

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