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    <title>suredone Status - Incident history</title>
    <link>https://status.suredone.com</link>
    <description>suredone</description>
    <pubDate>Wed, 1 Jul 2026 16:46:01 +0000</pubDate>
    
<item>
  <title>Intermittent Page Loading Issues</title>
  <description>
    Type: Incident
    Duration: 2 hours and 2 minutes

    Affected Components: SureDone Web App
    Jul 1, 16:46:01 GMT+0 - Investigating - Our team is aware of a current intermittent issue causing slow page load times and timeouts. We are currently investigating this incident. Jul 1, 18:47:33 GMT+0 - Resolved - This incident has been resolved. Our team will continue to monitor performance. Report any new issues to our support team. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    &lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;16:46:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Our team is aware of a current intermittent issue causing slow page load times and timeouts. We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jul &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:47:33&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved. Our team will continue to monitor performance. Report any new issues to our support team..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 1 Jul 2026 16:46:01 +0000</pubDate>
  <link>https://status.suredone.com/incident/cmr2b4qji00821bny5jkvqvay</link>
  <guid>https://status.suredone.com/incident/cmr2b4qji00821bny5jkvqvay</guid>
</item>

<item>
  <title>Pages slow to load or time out</title>
  <description>
    Type: Incident
    Duration: 5 hours

    Affected Components: SureDone Web App, External Channels and Marketplaces
    Jun 1, 23:00:00 GMT+0 - Resolved - This incident has been resolved. Jun 1, 18:00:00 GMT+0 - Investigating - Our team is investigating an issue impacting some users resulting in various pages in the SureDone Web App being slow to load or timing out when loading.  Jun 1, 21:16:40 GMT+0 - Identified - Our team has identified the likely source of the issue and is continuing to confirm and address. Jun 1, 22:27:52 GMT+0 - Monitoring - We are monitoring the performance after implementing a fix.  
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;23:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;18:00:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Our team is investigating an issue impacting some users resulting in various pages in the SureDone Web App being slow to load or timing out when loading. .&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;21:16:40&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  Our team has identified the likely source of the issue and is continuing to confirm and address..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Jun &lt;var data-var=&#039;date&#039;&gt; 1&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:27:52&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are monitoring the performance after implementing a fix. .&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Mon, 1 Jun 2026 18:00:00 +0000</pubDate>
  <link>https://status.suredone.com/incident/cmpvn95dj00j1qnatfb2sznmq</link>
  <guid>https://status.suredone.com/incident/cmpvn95dj00j1qnatfb2sznmq</guid>
</item>

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