1/1/2020 11:00PM ET - We are aware of an issue with the bulk import and export results list where customers will receive an error message upon initiating a bulk import or export. Please be aware that the imports and exports ARE running, however the results will not show up in your dashboard. You WILL receive an email to your primary account email address with a link to the results file once it is complete. We have determined the cause of the error but will not be able to push the fix until approximately 12:00GMT Jan 3rd.
Amazon has reported that they are seeing issues with Amazon S3. S3 is where SureDone stores images, bulk files and other data. We are monitoring Amazon for updates. More information on Amazon can be found here: https://status.aws.amazon.com/ (see the top result - Amazon Simple Storage Service (N. Virginia))