1/1/2020 11:00PM ET - We are aware of an issue with the bulk import and export results list where customers will receive an error message upon initiating a bulk import or export. Please be aware that the imports and exports ARE running, however the results will not show up in your dashboard. You WILL receive an email to your primary account email address with a link to the results file once it is complete. We have determined the cause of the error but will not be able to push the fix until approximately 12:00GMT Jan 3rd.
1st June 2020
SureDone Primary ApplicationAPI Server Issues
We're aware of issues with our servers that may be causing order retrieval problems with partners like ShipStation and ShipWorks. This is being investigated as a critical priority issue.