Some systems are experiencing issues

Past Incidents

16th September 2019

No incidents reported

15th September 2019

No incidents reported

14th September 2019

No incidents reported

13th September 2019

SureDone Primary Application eBay Order Import

eBay is returning "Internal error to the application" when we ask them for certain new orders. We have opened a support issue with them. We recommend logging into your eBay console to verify you are receiving orders and to update tracking informatio.

Update: 6:16pm Eastern / eBay has internally upgraded this to a priority one issue and is continuing to investigate.

Update: 6:22pm Eastern / It appears as if there may also be duplicated orders importing

12th September 2019

No incidents reported

11th September 2019

No incidents reported

10th September 2019

No incidents reported