9/16/2020 2:00PM ET - We are aware of an issue preventing certain users from logging into SureDone. They may receive an error message "User Pool Client xxx Does Not Exist". This is being actively worked on.
24th April 2019
Automation delays from 8:45 am ET - 1:40 pm ET
At 8:45 am ET, we soft-launched a new software update (support for managing orders through our bulk system). This update included a bug that caused some automations to fail. We were alerted to this fact by internal reporting and pushed a fix, which allowed all failed automations to succeed. The net effect is that some automations were delayed. You can see more timing details in the History and Bulk Results section of the UI.